Active vs negative attendance

There are two types of attendance, negative and active attendance.

Negative attendance

In the case of negative attendance, the user is assigned working hours and does not record clock-in and clock-out, the time worked is counted automatically. The working time determines when the user is working (can be defined and set according to specific needs, either on a weekly or yearly basis). You can learn all about working hours and how to set them here.

You can also set up automatic lunch breaks within the negative attendance.

Active attendance

Active attendance uses clock-in and clock-out, which the user enters in the app. The number of hours worked is therefore dependent on when the user checks in and then checks out.

How to do it? By clicking on Clock-in, which is visible on the main dashboard at the top right corner in the app. Once the user clocks-in, the working hours start to count. The moment the user leaves work, they click Clock-out. Here, however, you need to select the attendance event, i.e. why the user is ending the attendance and where they are leaving (ending a work shift, going to the doctor, going to lunch, etc.).

An important part of active attendance is absence, and how to correctly enter the clock-in and clock-out when the user is absent. For better understanding, let's briefly recall the two general categories of absences:

• Free time = absence when the user is away from work (e.g. holiday) and the time not worked reduces the total time worked
• At work = in this case, the user is away from work but the time not worked does not affect/reduce the total time worked (e.g. doctor, sick day, wellness day..)

Now, it is crucial to know that Clock-in and Clock-out and Absences are not directly linked, which is why it is important to know how to enter this information into the application correctly. 

Absence, whatever type, is entered by the user by creating it through the New Absence button, for more information and detailed description refer here.

Once the user has entered the absence, we move on to Clock-in and Clock-out, where the process is as follows:

• For absences of the type FREE TIME - the user does not enter the clock-in or clock-out, as the last clock-out will be made the day the day before the holiday when the user leaves work and the following clock-in will be entered by them once they are back from holidays
• For absence type AT WORK - it is necessary for the user to enter both clock-in and clock-out, even though they will not be at work at that time. Since this type of absence does not affect the time worked, not entering clock-in and clock-out would create a negative balance and the time worked would not be correct at the end of the month. There are two ways to enter it correctly in this case:

1. Even in the user's absence, they log into the application, click check-in and then check-out with the correct reason for leaving, e.g. a doctor, and upon returning to work, clicks check-in as standard.

2.  Admin enters check-in and check-out for the user - this can be done retrospectively.        This action is performed by the admin via inserting a New Segment of the attendace. Go to the Calendars/Clock-in/Out section and click on the New Segment button in the upper right corner.