1. HELP CENTER
  2. Invoices and billing
  3. Essential and Professional plans

How to upgrade or downgrade your plan

If you pay monthly by card to use the app and decide you'd like to upgrade your Essential package to include the additional features Sloneek offers, contact our support team to upgrade your account to the Professional package. Conversely, if the Professional package doesn't suit you and you're happy with the Essential plan, we'll be happy to switch licenses for you.

How it works for annual billing: if you have agreed to be billed over a longer period of time, you should also contact our support team to request a package change and they will work with you to make the request.

How will everything be calculated?

If you switch one plan to another, you will find information about the time range your latest billing period was calculated for as well as information about how many days of this period was left unused on your latest invoice. This unused period will then be deducted from your payment. At the same time, the invoicing period will also change for the new package, which will start counting from the very next day after the change.

Example: You are on your Essential plan. Your billing period was set as 10/1/2022 to 11/1/2022. However, on 25 October you decide to upgrade your plan to Professional. On your latest invoice, you may see something similar to this: 

Billing period: 10/1/2022 - 11/1/2022, price: 612.00 €
Unused period: 10/26/2022 - 11/1/2022, price: -94,76 €

Your new billing period for the Professional plan will then be set as 10/26/2022 to 11/26/2022.


If you are not sure which plan might be a right fit, we are here to discuss the most suitable options for you so do not hesitate to reach out to us!